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I had to submit my previous procedural logs and take a test. 3.2 (5 reviews) Term. You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team-led environment. The status says no longer consider for the position. Just like when I fill, I make sure the bottles are organized and in their place.". If posed a question like this during your time with them, your interviewer will be looking to hear that your own patient care philosophy is a great match for Kaiser Permanente. Be sure that some of the skills you mention are a match with what Kaiser Permanente is looking for in the job posting or job description. I feel that your focus will be a great fit with my long-term career goals to eventually work in primary care with a great organization. Talk to the interviewer about your emotions and if they have ever affected your productivity at work. I don't like environments that are littered with negativity, but always do my best to remain positive in these situations. It sounds as though you do everything possible to ensure your patients are set up for success. "In my current job, I had a team member who would scoff at other co-workers' ideas in meetings. Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. Patient care is a privilege, and I respect the role I have in clinical care and the part other people have. You may also excel as an empathetic listener, able to help resolve conflict and build strong relationships. It seems you have found that balance. But being confident in my abilities as a newer worker in our field, I am very comfortable starting at the entry-level of pay for this position and working my way up with experience. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving. Discuss with the interviewer what you would expect for compensation if offered this position. I think the right answer is, 'of course, but not for long!' Are there specific Kaiser volunteer opportunities you'd be interested in? ", "Yes, I understand I have to have a clean background, and I'm happy to comply with it.". My care reflects on the organization as a whole and with the fact that word of mouth travels fast, I want my patients to come back again and again for their healthcare needs. Kaiser Permanente Interview Questions in Atlanta | Glassdoor I even talk about what they are going through. It seems you would be a wonderful teammate to have around. It was the best experience that I could have given myself as I was able to learn so much from seeing how the rest of the world lives. I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. In the end, I try to always treat others the way I would expect to be treated if I were in their shoes. While I always do my best to provide kind and considerate care to my patients, I heavily emphasize things like patient privacy and patient advocacy when necessary. What you describe is a good fit for me, reputable vendors value these skills, and I'd like to represent a company that wants to create long-term sustainable partnerships. 91% said yes. Kaiser interviewers ask this question because they want to know that you can be polite, diplomatic, and supportive, even when members are difficult to understand. The patient was angry and threatened to leave AMA. Talk to your interviewer about a time when have had to adjust to changes on the job. Let the interviewer know that you can handle an environment that offers diversity by giving an example of a time where you embraced diversity in the workplace. You can enhance this response further by also sharing what you did to build team morale and try to maintain a healthy work/life balance in the face of increased workloads and long hours. You can strengthen this response further by sharing how you see your communication skills benefit your team or patients in the role you're applying to. Every person I care for has a story. "I find that with the right company, it's pretty simple to balance life and work. 2,417 Kaiser Permanente Interview Questions & Answers (2023) ", "My main reason for pursuing a career in healthcare was due to my compassionate nature with people. ", "Before my Attending arrived, there was an emergent TIPS procedure from the ICU who was unstable. Truth is always key, so I will be honest and clear when communicating the news. ", "I am an avid fan of Google alerts! We now offer a text messaging program to all Kaiser Permanente members (standard message and data rates may apply from your wireless carrier). You've shared a pertinent example that illustrates you know how to deliver difficult news in a professional setting. Written by Angela Fontaine on April 24th, 2021 Answer Examples Have Been Hidden Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. Ben Richardson, a principal in McKinsey's London office, conducted the . While sometimes a good thing, there were times when I was fearful of even expressing my own beliefs or thoughts in thought that I would upset someone. As part of the team, I lead the cause of making sure that we took all factors into account and walked through all solutions that we could imagine. "I recently worked with a patient over the phone who was incredibly upset when they believed that we overcharged the services we provided. Well done! How to nail an interview with a chatbot - Fast Company Consider strengthening your answer by expanding the example you've chosen to highlight how you worked as part of a team or collaborated with others on the path to becoming the first PA proctor. I'd be curious to hear if your department had any needs in this area. Interview questions and answer examples and any other content may be used else where on the site. During my training, I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia. Consider sharing how patients react to the way you communicate. I love the fact that Kaiser Permanente seeks to improve the health of both your members and communities that you serve and I'd love to be a part of that mission moving forward. Excellent! I really like this answer! I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. This sounds like a very collaborative workplace. Kaiser Permanente interview details in Atlanta: 95 interview questions and 76 interview reviews posted anonymously by Kaiser Permanente interview candidates. I tend to help the pharmacist with a resolution, and at the same time, fill, input, and answer the phone. ", Our Professional Interview CoachKevin Downey Reviewed the Above Answer. ", "I like my job, and I enjoy what I do. As you answer this question, try to talk about a specific time you had to work with an extremely difficult person during your career. If possible, pick a weakness that is not a core skill for the position you are interviewing for. Over time, I have learned to be open and honest with people in expressing my views in a nice way and this has really opened my eyes that most people are really very accepting of new ideas. Search Jobs - Kaiser Permanente Careers - Oracle 3. Well done! I love working as part of a team and my colleagues take well to my personality. You can also strengthen this answer by talking about a problem you were able to solve, a patient you were better equipped to help, or a challenge your team was able to confidently face because you were part of a diverse team with multiple perspectives and ideas. Interview Guidelines - Kaiser Permanente Career Planning I believe that, if asked, my colleagues and supervisor would say the same about me. I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. One of Kaiser Permanente's primary values is making the communities in which they practice a healthier place. Kaiser Permanente Consultant Interview Questions | Glassdoor What is the hiring process for remote jobs at Kaiser Permanente? I am a recent grad from Columbia University and have spent the past 12 months traveling the world. Even when times would get tough in this role with Kaiser Permanente, I would be looked upon to bring a contagious positive attitude to your team. I had 2 interviews with kaiser received and offer within a week. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. The call was almost one hour in length, but it was worth the time to smooth over an important customer-related situation. Under President Franklin Roosevelt's New Deal policy, America reached out to help those in dire straits. I greatly value diversity. As well, a thorough read through of the job description will give you some insight into the type of environment you would be joining at Kaiser Permanente. My personality would positively benefit your team at Kaiser Permanente through my consistent approach to doing the right things in patient care. In the end, we developed a user-friendly inventory and ordering system and we defined what roles in our clinic would be responsible for those duties. This is a personal and caring approach. "My team is made up of great communicators, whom I have trained to take every piece of information and break it down to the simplest factor. A child dies, a patient yells at you, or you have to give someone a cancer diagnosis. By initiating an open conversation with this person, we were able to uncover his need. ", "As I look back on my career and my life outside of work, my greatest weakness has always been my avoidance of conflict. Never being complacent, my creative thinking and project leadership skills will serve your organization greatly. I am a very energetic, positive person who would like to contribute to a healthy, collaborative team.". In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the (group record/EMR/chart) when I can. Your interviewer would like to know how your communication skills have benefited your team in the past. Do you consider yourself a compassionate person? One of the toughest parts of communication can be delivering bad news to people with whom you work. Prior to your interview, it will be important for you to research the role you are interviewing for and put some thought into how you will be able to deliver the best service to those you will be working closely with. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (58) Medical Assistant (49) Customer Service Representative (49) Intern (44) I am a people person and build relationships with my coworkers and patients alike. Discuss the ways that you would build strong and healthy relationships if hired. 35 Kaiser Permanente Interview Questions (+ Answers) I called McKesson and ask them for a specialty same-day delivery and explained the situation to them, I told the patient we will receive it that night and apologized when she came to pick it up, and I make sure we always have it on stock for her.". In looking to hire you at Kaiser Permanente, your interviewer wants to know that you have a methodical approach to problem-solving. Then I organized and effectively communicated this information with my attending. For instance, if I am to terminate someone's employment, I don't sugarcoat the reasons why. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual on the Kaiser Permanente team. Image source: Times Herald. But her prescription was on troubleshoot, and no one order it. Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. You also made sure to take action so that this did not happen again. I didn't notice we have new 90 tablet bottles instead of the 30 tablet bottles, and I filled 3 of 90 tablets bottle instead of 3 of 30 tablets. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. Conversely, you could be relied upon to work solo a majority of the time and need the ability to make quick decisions on your own. I learned a lot from this situation that I think I can bring to the Kaiser Permanente team. ", "To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. There are many tools that you could use to excel in your job but remember - the most significant tools you possess are an excellent attitude and a great team backing you. This process helped make our project a success in the end. Would it ensure efficient workflows or more timely responses to other departments? It is essential to keep a healthy work/life balance to prevent burnout in any career and your interviewer at Kaiser Permanente wants to hear that you have the ability to do this. I like to get to know people and ask them questions about themselves. ", "In my current position, we were running into several issues about a year ago that involved the inventory and stocking of supplies in patient rooms. The HR Partner and I approached this person to discuss our company culture and how his behavior disrupted the environment. "In my current role there is a lot of staff turnover when it comes to our management team. Nice work! I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. Ultimately the patient understood and the procedure was finally completed.". I also help the pharmacist manager every year when there is inventory and make sure it was done right with nothing missing and control inventory when we come at 9 pm and count all controls.". In addition to this podcast, I also subscribe to a couple of industry blogs. I recently attended a pediatric trauma course that really opened my eyes to new techniques I could use in our emergency room. "I would describe my personality as approachable, light-hearted, and positive. Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective.