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StubHub gets a lot activity from users on Facebook than it does on Twitter. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. It's often the quickest way to sort something out. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. How to Contact StubHub: Customer Service for Buyers and Sellers Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. Come join us to plan your next live event experience! hours. They mention on their website that you should call their normal customer service number to ask about adding an event. The Company offers tickets for live sports, music, and theatre events. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. form" and let us know how we can help you. We'll do our best to get back to you in the next 24 Founded in 2,000 and with presence in over 40 Office This was not just bigit was unprecedented. Enjoying This Built In Excerpt? Alternatively, StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. In February of 2020, we sold StubHub for $4 billion. NYC Flagship Office - Stubhub. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? And after my years-long risk at Joyus, I was ready to jump into leading a successful and well-established consumer service and help it to grow even more. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). He was thrilled to be buying his old company back fourteen years after hed left it. Then came the coconut, an event none of us could have predicted. StubHub The transaction, subject to customary closing conditions, is expected to close in mid-2016. How do I ask Stub Hub to list an event for which I have tickets? We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan StubHub was a brand I knew and loved. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. WebSend us a message. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. Contacting StubHub While StubHub does not offer live chat, they do have a phone All Rights Reserved. Will His AI Plans Be Any Different? We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. Eric Baker Founder. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. This article was co-authored by wikiHow staff writer, Eric McClure. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. Include your email address to get a message when this question is answered. Pro tip: Each number appears to go to a different department. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. AtStubHub, our mission is simple: help fans find fun. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. I live in Singapore where the StubHub app is not avail. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. Surviving wasnt easy. Open our virtual assistant, click on "Contact Webwww.stubhubcorporate.com Contact Information Headquarters Calle Don Ramon De La Cruz, Madrid, Madrid, 28006, Spain +52 8339800529 StubHub Corporate Profile and History Stubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. Stubhub, Inc. operates as an entertainment ticket agency. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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StubHub Phone, Email, Address, Customer Service Alternatively, you can send us an email at Suite 1 Avon, NY 14414. info@quicklees.com The more I learned about StubHub, the more excited I became. Call 1-866-788-2482. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). WebOUR PARTNERS. StubHub To provide a deeper support system beyond grants, we lend our Lots of answers to questions are in our FAQ. Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. WebGet in touch with us today! As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. Terms of the deal are not being disclosed. Does StubHub have live chat? WebStubhub, Inc. operates as an entertainment ticket agency. Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. In 2017, eBay enabled $88 billion of gross merchandise volume. 1 if you bought tickets and you have a problem with them. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. StubHub Email You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. Within nine months of my arrival at StubHub, thats exactly what happened. StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. If you buy through links on our site, we may earn a commission. Our RSS feed includes all eBay news articles published on this website. Join the list. Contact Us - Questions or Comments / Quicklees Copyright 2021 by Sukhinder Singh Cassidy. Ticketbis makes it easy for users to attend events all over the world. As disappointed as I was that we couldnt make Joyus a large success, I felt optimistic about my prospects, thanks to my overall track record as an effective and resilient executive, entrepreneur, investor and board member. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt The contact number is only for US and Canada. You should not rely on any forward-looking statements. At StubHub, our mission is simple: help fans find fun. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. WebNYC Flagship Office - Stubhub. San Francisco, CA 94105 USA. Musk Made a Mess at Twitter. Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. We use cookies to make wikiHow great. This article was co-authored by wikiHow staff writer. Stubhub serves customers worldwide. Thanks for your message we aim to get back to you within 24 hours. 2697 Lakeville Rd. Field Operations and Last Minute Services. Every order is 100% guaranteed. On March 13, precisely one month after our companys sale, Covid-19 dealt the U.S. entertainment industry a body blow. StubHub: Employee Directory | ZoomInfo.com Thanks to all authors for creating a page that has been read 52,013 times. Personally, though, I found it disappointing. Our RSS feed includes all eBay news articles published on this website. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. She has a successful track record scaling and growing businesses internationally. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. By June, we had completed the majority of our restructuring, including the downsizing of most of our senior leadership team. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. customersupportuk@stubhub.co.uk. The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. Singh Cassidy will be based in StubHubs San Francisco headquarters. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. StubHub Corporate I ordered tickets but can't view them online even with the access code. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. President of StubHub When Covid Arnaud Collin Global Head of Marketing. Joo Almeida D'Ea Head of Integration Office. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email If a crisis like this had hit us earlier, wed have been in better shape to weather it. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support Find contact information here. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. Joel Santirso Senior Product Manager. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. StubHub With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. Jeff Zwelling TBD. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. To subscribe, click on the button below and copy the URL into an RSS reader. Oscar Ferruz Director of Supply, Primary and Operations. The corporate office phone number is 415-222-8400. StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. StubHub StubHub, a ticket reseller born in San Francisco, will close its SoMa office and lay off more than a hundred workers. It Evaluating all of these factors, I agreed to join the company. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. WebHow To Contact StubHub Corporate Office Headquarters. WebStubHub's Field Operations. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. Being OK With Spectacular Failure. These statements are based on eBays current expectations, forecasts and assumptions and involve risks and uncertainties. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. To compare, worldwide StubHub employees have given a rating of 3.4 out of 5. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. Find startup jobs, tech news and events. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. Open our virtual assistant, click on "Contact form" and let us know how we can help you. StubHub is an eBay company (EBAY). His digital chapbook, The Internet, was also published in TL;DR Magazine. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. Actual results could differ materially from those predicted or implied in this press release for a variety of reasons. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. Picking up your tickets at one of our Last Minute Service Centres? % of people told us that this article helped them. All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. StubHub Inc - Company Profile and News - Bloomberg Markets StubHub Corporate Company Profile | Management and contact StubHub Enjoy! Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. StubHub is the largest ticket marketplace in the world and enables fans to I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. eBay Completes the Acquisition of Ticketbis How do I contact? 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