We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Off I go again to get more cutlery. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' About three minutes, if that, later the exact same plates were returned having been given a few seconds in a microwave. open in a new window open in a new window open in a new window open in a new window open in a new window . To be fair, we were offered free drinks or a cake as compensation. No one at any time during our meal did anyone come to the table to check that everything was okay. After waitingat the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. Wet & Brown Lettice leaf's. In the meantime others round us were being served to the point that the couple on tge next table had their starter, main course and dessert and we are still waiting for our main ciurse to turn up. But then I got to the peas, these weren't even Luke warm, they were stone cold. She was so rude that I actually said that I was not prepared to stay on the phone and be insulted and called a liar and put the phone down. Claim your listing for free to respond to reviews, update your profile and much more. Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten free or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! Or by navigating to the user icon in the top right. Vegetables available limited - just got carrots with Cottage pie. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre.More, Hi, When I finally plucked up the courage to take my hands off the railing, I realised it actually was quite fun and I would definitely recommend anyone keen to get out on the ice to check it out. About ten minutes passed and finally two lamb shank meals turned up followed by two roast beef meals, mine being one of the latter. Planters At Bretby is rated accordingly in the following categories by Tripadvisor travellers: Bretby Lane, Burton upon Trent DE15 0QS England. Ranked #18 of 30 Quick Bites in Burton upon Trent. Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. Tel: 01283 . first asked for an update, we were told that they were busy and there was a bit of a delay. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Staff very helpful and welcoming. Also we had a long wait at the checkouts.with our purchases Will be avoiding in the future. We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. the food we got was freshly made and tasty. Opens at 10am until 3:30pm on Saturday 13th & Sunday 14th . Those trading again are enforcing social-distancing measures, with many limiting the amount of customers allowed in at any one time. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. couldn1t comment on the prices because i didnt pay. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. Crockery all in good order; tea pits poured well. 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Such a shame as we come regularly for Sunday lunch which is always good. The yorkshire pudding was now just a soggy lump, the roast potatoes had turned to rubbery coated mush and to cap it all the whole plate was still only very slightly warm. 2/2/2010. Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to mark@plantersatbretby.com.Thank you, Ben. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. Planters At Bretby Garden Centre opening times - FindOpen Planters At Bretby Bretby Lane, Burton upon Trent DE15 0QS, England +44 1283 703355 E-mail Improve this listing Ranked #16 of 30 Quick Bites in Burton upon Trent 216 Reviews Price range: $6 - $22 More restaurant details quietman482 Derby, United Kingdom 48 32 Reviewed October 2, 2018 via mobile So sad.. Called in on way back home and decided to have lunch. 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Bretby Hall was converted by a private developer into luxury apartments and this property provides a wonderful opportunity to purchase one of the collection of these prestigious homes, with the added interest of a Grade II * listed hall setting. 148.251.124.245 Dont go unless you want to be ages waiting for food. Won't be revisiting. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. Tripadvisor performs checks on reviews. One cream slice had become a cream slide. I wish I hadnt seen them Please please please dont have them again as gorgeous as they are. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. Thecake was expensive, what was left of what had been there, many empty uncleared plates and domes. Crockery all in good order; tea pits poured well. All seemed cheap food, with little thought to the preparation. Get quick answers from Planters At Bretby staff and past visitors. How to get to Bretby in South Derbyshire by Bus or Train? - Moovit Lunch on Saturday luke warm. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. Please try again in a few minutes, Visited your garden centre today.as always you have a lovely placelots of plants and garden ornaments..and plenty of interesting items indoorsspent a good half day todayhad a lovely scones and tea.bought several plants and ornaments too. Off I go again to get more cutlery. I will definitely not be returning again and will make sure all my 450 facebook friends know just how bad it is.". We are very sorry to hear your experience was anything less than perfect.We would love to resolve this situation and hear a little bit more about your visit. Planters at Bretby Garden Centre, Bretby Lane , Burton upon Trent, DE15 0QS. Theres always a relaxed atmosphere while browsing but I have to say the last couple times Ive visited, there seems to be loud music playing from speakers where the ice rink normally is. A 2019 highlight reel of the Christmas displays at Planters at Bretby Garden Centre in Bretby, Burton-upon-Trent. Your IP: queues to order were VERY slow moving. Thank you again, we hope to see you soon, The staff at the restaurant at Planters at Bretby have a serious lack of customer service skills. We also like that we can bring our little yorkie with us . Hi,Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team.We have all our meats delivered from a local butcher so I'm shocked to hear you didn't enjoy the sausages, we usually get such great feedback.We hope you visit us again soonKind regardsGareth. Can a gluten free person get a good meal at this restaurant? Nice garden centre. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Only complaint was poor punctuation on menu, commas needed to sort list of fillings- very confusing! Opening hours Reviews Mondayclosed Tuesdayclosed Wednesdayclosed Thursdayclosed Fridayclosed Saturdayclosed Sundayclosed On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. not taste as expected. If you think you have been blocked in error, contact the owner of this site for assistance. Thank you.Decaffeinated tea was easily available, at no extra cost. Budding skaters can get onto the ice until January 7. Download the app Get a free listing Advertise 0800 777 449. keywords location . Didnot taste as expected. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! Yell.com Yell Business. commas needed to sort list of fillings- very confusing! btwthe map isnt for bretby by burton on trent! Soup luke warm sent it back came back with skin on where had been reheated to much Popped in a few times for a cuppa and slice of cake, also good.More, Hi Maz, Not usually one to complain but poor service and poor portions.More, Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. Bretby Nurseries | Garden Centre Guide I will pass your comments on to the team. If there has to be music ( which Id rather there wasnt ) can it not be something more serene and not so loud as it spoils the experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Off I go again to get more cutlery. New menus, again, because there has been another price increase.