Checked on line 0 balance to pay. force majeure as defined in section 5.10. The final payment date window of 75 days for cruises 1-4 nights and 90 days for cruises 5+ night remains for sailings beyond May 2022. Boarding times can vary by itinerary and by stateroom number, please check your e-docs. Authorities as well as applicable national authorities in other countries where you are travelling in advance of the date of any flight booking. For those with disability or reduced mobility we will seek to ensure comfortable travel through airports, piers and on board by liaising with airlines, port agents, hotels, transport companies and of course our ships to make any reasonable and necessary arrangements for assistance for genuine medical reasons. Please email specialistservicesuk@celebritycruises.com. flight cancellation and rebooking fees, administrative fees or other charges or costs deriving from such transfer, both you and the other party shall be jointly liable to pay those fees, charges or costs. Further, if such failure to provide this information results in fines, surcharges or other financial penalty being imposed upon us, you will also be responsible for reimbursing us accordingly. Please note: Celebrity Xpedition Class ships do not have any staterooms that will accommodate wheelchairs or facilities needed by guests who are dependent on oxygen or requiring oxygen therapy. Advice on making a complaint is available at www.caa.co.uk. Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. Bookings made within 75 days to the departure date: Full and final payment is due to confirm the booking before the option expiry date. You must participate in and follow the processes we put in place, including health screening and testing, to prevent the spread of COVID-19 onboard. Please also see section 1.3 above. Find everything, but, what I wanted to know. Some of these conditions may limit or exclude the airlines or other suppliers liability to you, often in accordance with International Conventions. the carrying of any special medical equipment, assistance animals, wheelchairs, assistance at the airport/port/on board or relating to ship or hotel accommodation at the time of making a booking. A binding contract between us only comes into existence when we send out our Confirmation Invoice. RCL Cruises Ltd. is a UK registered subsidiary company and UK sales and marketing agent of Royal Caribbean Cruises Ltd. Final payment date - Celebrity Cruises - Cruise Critic Community We seek to assist those passengers with disability and reduced mobility by making reasonable endeavours to cater for those with special services/assistance requirements. Regrettably, no. Photo Via: Celebrity Cruises. Where you build your own package, if you require transfers you will need to add them to your booking as these are not added automatically. Any liability, including environmental damage from drone usage is the guests responsibility. We cannot accept any liability for any delay, which is due to any of the reasons set out in section 5.7 below (which includes the behaviour of any passenger on the flight who for example fails to check-in or board on time). Be advised that any refund due to you shall be paid to you within 14 days of cancellation of any booking. However English language will always be used onboard all of our ships for any onboard announcements, onboard programs and menus. If, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. 1.3 What information must I provide to you and why? In addition, we will only be responsible for acts or omissions of our employees, servants or agents if they were at the time of the alleged act or omission acting lawfully and performing duties or services on our specific instructions, and within the course of either their employment or their engagement by us. For example, what is and is not included in the price of a Galapagos Islands cruise may differ slightly from the information set out below and you should check the specified itinerary applicable to your booking. Please refer to section 1.11 when making a significant amendment within 69 days of your departure date, as your booking variation may be treated as a cancellation of your original booking and cancellation charges will apply. While we envisage that this will not affect the overall normal day-to-day operation of the ship, there may be occasions when certain facilities are unavailable to you whilst these groups are on board. If these are found, they will be confiscated. In the event that you do not notify us within these time limits, this may affect our ability to investigate the loss, delay or damage and may impact on the way the complaint is dealt with. You must tell us about the problem as soon as possible. * A charge may be made for some entertainment activities on board. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). We have appropriate security measures in place to protect this information. 1.10 If I have to cancel my cruise holiday, will I receive a refund? 8.Title: Visio-BES Org Chart March 2022 DRAFT.vsd Author: GForman1 Created Date: 3/28/2022 4:37:11 PMThe VI Guidance establishes a step-wise evaluation procedure to be used in conjunction with other DTSC guidance. We use CCTV to monitor images on all Celebrity Cruises ships for the purpose of crime prevention and the safety of our guests. Forums. Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. Here's how to cancel or postpone a cruise due to COVID-19. Please note that the upgrade package may differ from the upgrade package offered by the airline. For all potential guests considering cruising with Celebrity Cruises, please feel free to make contact with us in advance of making a booking to discuss with us any special needs. All participants who engage in such recreational activities do so at their own risk. In all cases, you must give credit for payments received from any airline and/or other supplier in connection with your claim. Guests who purchase their holiday arrangements via our website need to ensure that all details are correct at the time of booking as amendment or cancellation charges may apply to any components that are requested to be changed at a later date due to any error or omission made by you. If you have booked a cruise together with an international flight or regional flight transfer from us please also see section 3.4 above. Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. Drones used on the ship will be confiscated till the end of the cruise. You must give your booking reference number and full details of your complaint within 28 days of your return from holiday unless a different time limit applies to your claim see sections 2.1, 2.3, 2.4 and 5.8 above. Additionally, as required by law, RCL Cruises Ltd has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent. Celebrity Cruises or RCL Cruises Ltd limit of liability for any shore excursions activities is covered in section 4.6 of these Booking Conditions. Escape to the Caribbean this winter to some of the world's most unforgettable tropical destinations. Whilst the dates of your outward and return flights will be advised at the time of booking, the flight timings and/or routing may not be shown on your Confirmation Invoice. How far out if final payment due? In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. You must produce documentary proof of the reason for the transfer of your/their booking with the request (e.g. Changes to the last confirmed itinerary for your cruise may become necessary after you have departed from the UK for a variety of reasons such as prevailing weather and sea conditions, guest emergencies, providing assistance to other vessels and the ship being unable to operate at its normal speed(s) due to unexpected mechanical or technical problems. However, generally a standard fly/cruise package price includes the following: full board accommodation and entertainment* on board ship; drinks, wifi and tips, return international flights and connecting flights (where applicable); UK departure tax; port and airport transfers to and from the ship and the provision of representatives at some overseas arrival airports on standard departure dates and all relevant taxes excluding those set out below. Please review the Guest Conduct Policy at https://www.celebritycruises.com/gb/terms-and-conditions or contact your local booking office for further details in advance of travel. Please submit your dietary request in writing at least 90 days prior to your sail date giving as much detail as possible as to your particular requirements. Celebrity Cruises, AquaClass, Celebrity Select Dining, Celebrity Escapes, CelebrityLife, Apex, Constellation, Eclipse, Edge, Equinox, Flora, Hot Glass Show, iLounge, Infinity, Millennium, Michaels Club, Qsine, Reflection, SeaPass, Silhouette, Solstice, Summit, Xpedition are trade/service/registered marks of Celebrity Cruises Inc.Ships registered in Malta and Ecuador. Yes. click on person 1 to upload and write text for person 1 and then select person 2 for 2nd person messages. 5.8 What is your limit of liability towards guests? Enquiries should be sent to Customer Relations Department, Email: customerrelationsuk@celebritycruises.com. Regrettably, flight delays do occasionally occur. Minors travelling with an adult(s) who is not the parent or legal guardian shall be required to present (a) the minors valid passport, (b) all applicable visas and (c) *where the minor is under the age of eighteen (18), an original legally affirmed or notarised letter signed by at least one of the childs parents/ legal guardians. The request/ information can either be emailed to specialistservicesuk@celebritycruises.com Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. For more information about financial protection and the ATOL Certificate go to http://www.atol.org.uk /ATOL Certificate. Any increased non-refundable deposit payment required will be advised to you at the time of booking. Please note, if you are taking consecutive cruises there may be some duplication with regard to onboard programmes, meals and entertainment. Please refer to the terms and conditions of your debit or credit card for details. Our Galapagos sailings have different deposit and payment terms, full details will be given at the time of booking. In some cases, these could be the full cost of the ticket. Deadlines for cruise deposits, payments & refunds (cheat sheet) . Tel: 020 3117 0500 or www.abta.com. All luggage allowances are subject to variation by the airline concerned and you may be charged additional costs by the airline for excess luggage. The 60 day final payment expires for cruises scheduled to depart after 3/31/2022. Celebrity Cruises; Cruise Critic Community. A Guest Conduct Policy warning will be issued, and guests may be subject to disembarkation at their own expense for onboard drone usage. Please note, the above options are not available where any change made is a minor one. General information on travel vaccinations and a travel health checklist is available on the NHS website.
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