If you continue to use this site we will assume that you are happy with it. You can always consider processing your international shipment online, where you can click and ship and schedule a pickup. When the money has been transferred, you can move it over to your bank account if you wish. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. This is a place where anyone should feel safe to show up as their full selves and feel good about the style choices they make. Starting a business can often be expensive. Add a photo/logo that represents your brand and tap on Next. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). You will need to confirm your information and attach proof by taking screenshots of your Paypal activity and email. There are pros and cons to offering free shipping automatically. However, the funds from the buyer did not show up on my Paypal account. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion. If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Possibility 3: Buyer internationally cancelled the payment Our journalists combine independent research with (occasionally) over-the-top testing so you can make quick and confident buying decisions. Depop suggests that you do not ship your item until you receive the payment. then you will give the refund to the customer. For some users, trust in the company has been dented. I've since opened a dispute, which went straight to a claim as the 'seller was unavailable to respond'. Ah that's brilliant thank you so much, you've put my mind at ease!! Learn More. Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. 1. When you are linking your bank account, keep in mind it may take a couple of days for them and the bank to do a small trial deposit for verification. Also the Depop limited DOES NOT charge me monthly/regularly, it only shows up EVERY TIME someone buys my clothes through Paypal. The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. 28 days She is not alone - 14 other users have told BBC News that their Depop accounts have been hacked in recent months. You can certainly ship on your own. Does anybody know if I will get my 90 back? They are inclusive, diverse, progressive and creative. You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. Step 2: Tap on the Setting icon from the top right side of the screen. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? It should have no effect on the deliverability of your packages. Can Nigeria's election result be overturned? Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. The firm confirmed that credential stuffing is a big part of the problem. On Wednesday, the shopping site Etsy . Please read my full disclosure policy for details. But still, no matter how easy it is to start selling on Depop, selling on any platform for the first time may seem confusing at first. Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. One word of caution, every now and then you may get a post office worker who tries to state you owe extra if they see the 8 oz label and your item weights more than 8 ozs however Ive been told via a USPS management directive these commercial labels (i.e. Find out more about how we use your personal data in our privacy policy and cookie policy. Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. The USPS international shipping calculator can help you gauge your pricing. All Rights Reserved. Etsy is paying $1.625 billion for the company, in what Etsy is describing as a mostly cash deal. If you, as the seller, agree to the refund. 2. Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. Getting paid on Depop is very easy. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. Theres no need to buy high-end photography equipment to takegreat product photos. Some sellers include the shipping and if they do include shipping they usually will state that on their listing that they offer free shipping.. Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. Open the app and tap on the Camera icon at the bottom center of the home screen. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. This content may be old or outdated. Step 8: Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. However, PayPal eventually always releases the funds within a few days or a week once the item has been marked delivered. To keep proof of postage, send the item to the address on the in-app receipt. But i did the math and it averages out to about 20-30% loss on fees for Paypal compared to 10-15% on Depop Payments. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. i have recently been conned out of 440 pounds by a scammer using paypal and depop.i answered an add on facebook on how to earn money using your paypal account.basicly the scammer made payments into my paypal account and i had to upload a percentage to his bank account and i was supposed to keep 25 percent.unknown to me he had placed adds on depop selling trainers using my paypal adress so when the items did not arrive i was subject to a chargeback.i have contacted paypal who could do nothing for me so i contacted the police who are currently looking unto it.for anyone who is interested the guy doing the scam is still onfacebook his name is kai hunt and accordng to his profile works in lloyds bank in birmingham.please do not fall for this kind of scam like i did. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. Our community is made up of people who are creating a better future. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. This content may be old or outdated. This makes it sound like they've probably deleted their paypal account too? All purchases through Depop are covered by Buyer Protection. They are inclusive, diverse, progressive and creative. Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. The following is a sponsored link. Created 19 August 2016 Delivered 24 August 2016 Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Advice, staff picks, mythbusting, and more. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. Your PayPal account is connected to your Depop account. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. As a seller, you must update your account that you are shipping with Depop to qualify. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. Fast-forward a few years and Depop's growth has been boosted by an altogether different trend: the emergence of people who go to great efforts to buy limited editions of collectable, or just . Good to know it's normal doe. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. With Paypal, you can get a hold of an associate through their live chat message center. There are several times throughout the year that Depop has offered free shipping. Admittedly USPS rates have changed over the years and post-pandemic prices have gone up. I found it hard to even imagine making a profit. New Community Member. You will need to make sure that all account details that Paypal asks for are verified. It was removed by the firm in a few hours and her password was reset. Consistency is key. If so, then you may have thought about selling on Depop. Social networks are also a little more risky, because unlike eBay or Poshmark, they offer no protections to prevent fraud. If youre not sure which one to choose between these two, check out this detailed comparison of Printful vs Printify by Ecomsay to select the right one to select the right one. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. You will log in to your Paypal account and check all the notifications from them asking for this information. It's a pain, I hate PayPal payments. If you want to take that risk, we have a few tips on how to avoid getting scammed. Step 2: Enter the 6-digit code sent by Depop to your phone number. Check that you are not accidentally logged on to another account if you are using multiple devices. but I'm can't seem to upload them to the claim. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. "We will continue to remind our community about the importance of account security and updating their passwords.". Please read rules before posting. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. Instead of thinking about how I would look wearing a new outfit, Im wondering what I could resell it for. In some ways, Etsy shares a lot of DNA with the Depop community . Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop. Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. Although I cant say that my Depop shop earned me a fortune, it did help fund a trip to Tokyo in my first year of selling. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'fulfilledmerchant_com-large-mobile-banner-2','ezslot_10',128,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-2-0'); Depop, unfortunately, does not have a phone number you can call. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. Step 1: Log in to your Depop account on their website. If you had met seller protection paypal would have reimbursed you. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. Some people may suggest taking the transaction privately to avoid paying fees. What You Need to Know Before Selling on Depop. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. Verify your information with Paypal (banks, cards, email, etc). Listing is fairly easy on Depop. Once youve created an account on Depop, the next step is to connect your PayPal account to start receiving payments of your sold items. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. Another reason I like shipping with Depop is that the shipping fee is a flat rate regardless of the distance the package is traveling. Dropshipped print-on-demand products must use a design created by the seller. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. We, TechCrunch, are part of the Yahoo family of brands. Sydny Sky, Depop seller, phone interview, October 28, 2020. In 2021, Depop was acquired by Etsy for $1.6 billion. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. I contacted the buyer and she told me the email address that the payment went to. For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. Thats it, youve successfully listed your first item on Depop! FAQs will be removed. After shipping costs, I reclaimed roughly $20. 4. You have two options as a seller before you actually give the refund. The person was on the only payment made into my account at the time and I have proof of messages and recipet Wich I have uploaded into my case. Home. AOC under investigation for Met Gala dress, Mother who killed her five children euthanised, Alex Murdaugh jailed for life for double murder, Zoom boss Greg Tomb fired without cause, The children left behind in Cuba's exodus, US sues Exxon over nooses found at Louisiana plant, Sacred coronation oil will be animal-cruelty free. However, you can create your account through the Depop app as well, as the process is the same. have an item that costs: $25, but you offer free shipping for a $4.75 label Please read rules before posting. They may even ask for PayPal payment via friends and family. Fee Breakdown: - 10% Depop fee The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. I know it's negligible but if what's the reason that this happened. As soon as you can, consider investing in a postal scale, I got one for like $22 on eBay. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. Be prepared to get asked a lot of questions. Just make sure to do your diligence and follow all the steps required by Paypal. This may result in giving a refund to the buyer. Heres How to Responsibly Donate and Repurpose Your Castoffs. From launching their own brands to building vintage resale businesses. The r/Depop subreddit is meant to create a safe spaceusing that term loosely because this is the internet were talking aboutfor Depop users to air out their concerns, celebrate their wins, and ask for advice. For example, if you If you are new to selling on Depop, you will need to have a Paypal account and verify your information. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. The platform charges a 10% flat-rate fee (PDF) on all items soldI like that its straightforward and that its a small percentage compared with other options. For the United States, Depop uses USPS as their vendor for shipping within in the app. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. By browsing this website, you consent to the use of cookies. Depop limited fee. Step 5: Enter your First name, last name, billing address, and tap on Next. One of the key reasons I like shipping with Depop is the time I save. 130 sold. Do you have items laying around at home that you want to sell online? For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. This charge will be taken directly from your PayPal account or the card you are using for payments before the remainder of the money you have made is paid to you. Wirecutter is the product recommendation service from The New York Times. Alternatively, don't price too high either because it can also dissuade customers from buying your product. NOTE: If you are wondering why I didnt mention using the $5.05 (4 oz label) label it is due to the following: Back in the day, Depop did not have an option for a $5.05 shipping label there was no extra small option. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) Press question mark to learn the rest of the keyboard shortcuts. When it comes to print-on-demand service providers, we recommend Printful and Printify. Update or re-download your Depop app to the latest version. Gabbysheidy. This is normal if you are new to selling to establish that you are a trustworthy seller. Recently I got the first person that paid with the PayPal button. Can pre-loved clothes make fast fashion sustainable? They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. Attach proof of full refund to the buyer (i.e. Selling your items on Depop is a simple process. In this article, weve shared many important things you must know before selling on Depop. Depop charges a 10% selling fee for sales on the platform. Why do Depop charge 10%? 1999-2023 PayPal, Inc. All rights reserved. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. After receiving all positive reviews, every sale thereafter was instantly paid. Please search the subreddit before posting to see if the topic has already been discussed. Add photos, description, price, and all the other details that weve discussed above about your product. What's the least amount of exercise we can get away with? We actually update the tracking information on both Paypal and Depop. Inspiration arrived during a visit to a friends apartment. This is less of an issue with Depop shipping but can be a key factor if you are choosing to ship on your own. Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. Overall, I have found the overwhelming majority of post office workers are very helpful and can help gain insight into how to process items in the most economical way possible. Want a Great Deal on a Big-Ticket Kid Gift? With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. On one hand, people like to get a good deal and free shipping could be the enticement they need to close the deal, this article discusses the psychology of free shipping and it can be a very powerful tool to get the sale. However, sometimes even with free shipping people still want to negotiate the price further down and if you already offered free shipping you may not have much-negotiating room for more offers. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You lost any seller protection by sending to another address than the paypal registered address of the buyer. For this example, were going to create an account directly from their website. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Please contact the moderators of this subreddit if you have any questions or concerns. Make sure to check out the International USPS shipping guide for more details. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. To create an account, you can go through the following steps: Step 1: Go to signup.depop.com, enter your phone number, and click on Send code. Scammers have continued to plague many online services through the pandemic. Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Labels are generated by the carrier and sent back to Shippo for you to print. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. Lets dive right in. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. As always, be kind and communicate calmly before anything else. By selling print-on-demand products, you wont need to have an inventory in stock. It's such a widespread problem now.". This method of shipping does allow you to select whether shipping must be paid by you or by the buyer. I received a notification and email from Depop of a sale confirmation and the USPS shipping label.
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